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  Program Information  
DISCUS

Amy Duernberger
DISCUS Program Director
South Carolina State Library
PO Box 11469, 1500 Senate St., Columbia
SC 29211

Phone: (803) 737-7736
FAX: 803-734-4757
E-mail:
aduernberger@statelibrary.sc.gov

DISCUS - South Carolina's Virtual Library http://www.scdiscus.org

South Carolina State Library
http://www.statelibrary.sc.gov


PASCAL

Richard H. Moul
PASCAL Executive Director
Phone: (803) 777-1327
E-mail: rmoul@gwm.sc.edu

PASCAL - Partnership Among South Carolina Academic Libraries
http://pascalsc.org

 

 

 

 

Cengage Gale Sales Team

Electronic Databases / Inside Sales


Laura Walker
  - Academic Account Manager
Phone: (800) 877-4253 ext. 8950
Email: Laura.Walker@cengage.com

Keith Mason - K12 Account Manager
Phone: (800) 877-4253 ext. 1611
Email: Keith.Mason@cengage.com

Patricia Braggs - Public Account Manager
Phone: (800) 877-4253 ext. 8598
Email: Patricia.Braggs@cengage.com

Electronic Databases / Field Sales

Tracie Lee - Academic Field Account Manager
Phone: (800) 877-4253 ext. 8950
Email: Tracie.Lee@cengage.com

Robin Cole - K12 Field Account Manager
Phone: (800) 877-4253 ext. 1922
Email: Robin.Cole@cengage.com

Jackie Sullivan - Public Field Account Manager
Phone: (800) 877-4253 ext. 1711
Email: Jackie.Sullivan@cengage.com


Customer Resource Center

Diane Mitchell
Phone: (800) 877-4253 ext. 8578
Email: Diane.Mitchell@cengage.com

 

cengage Gale Customer Support
  Technical Support   Hours: 24 Hours A Day, 7 Days A Week
Phone: 1-800-877-4253 (press 4)
E-mail: gale.technicalsupport@cengage.com
24-hour response Monday -Friday
(weekend coverage not included).
Please call the phone support number listed above for immediate resolution of your support questions.
Fax: 1.800.676.2345

OR

Martin Borg
Large Account Management Specialist
Phone:   (800) 877-4253 Ext. 8631
              or 248-877-4253
Email: martin.borg@cengage.com

 

  • Web product questions
  • Web product access issues
  • Location ID (username)/Password questions
  • Usage reports requests
  • PowerSearch questions
  • IP additions

 

 Electronic Search Assistance
  Hours: 8:00a.m. - 5:00p.m. M-F (EST)
Phone: 1.800.877.4253 (press 5)
Please call the phone support number listed above for immediate help on your search related questions.
Email: gale.contentQA@cengage.com
Fax: 1.800.676.2345
  • Recommend Gale Electronic products that best meet research needs

  • Consult on search strategies

  • Answer questions regarding electronic content

  • Offer tips on maximizing use of electronic databases