Frequently Asked Questions


Here are links to some frequently requested information by our customers:
 
Access My Library

This new technology allows users of Internet search engines to retrieve Gale content in their search results and provides convenient access to premium full text content through their local library.

Fact Sheet | Press Release | Start Searching...
 
Authentication
 
Browser Support
 
Database Logos
 
Configuring Firewalls & Proxies
 
Gale Communications (listserv)

This listserv provides notification of scheduled maintenance, emergency outages and updates to products.
 
Gale Admin

You can modify Search Preferences, generate Usage Reports, set up Links to Holdings and change other options for your account using Gale Admin.
 
OpenURL

OpenURL links non-full text records to full-text records, across vendor platforms. OpenURL servers are useful for finding full text, regardless of where the content is located. Many academic libraries and consortium use OpenURL services to link abstract and index only databases to full text articles in Gale's OneFile and Expanded Academic. OpenURL also promotes knowledge discovery by exposing researchers to additional library resources.
 
PowerSearch

Gale PowerSearch gives you all the tools you need to search across multiple Gale collections of periodical and reference content, while efficiently managing your results. With the cross-search feature of Gale PowerSearch, you can search one, several, or even all available databases simultaneously.
Schedule for Gale database online training

You can also browse through our Guided Tutorials if you do not see a database covered in the above schedule that you are interested in.
 
Usage Reporting