Frequently Asked Questions

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    • Here are links to some frequently requested information by our customers:
     
    Access My Library

    This new technology allows users of Internet search engines to retrieve Thomson Gale content in their search results and provides convenient access to premium full text content through their local library.

    Fact Sheet | Press Release | Start Searching...
     
    Authentication
     
    Browser Support
     
    Database Logos
     
    Configuring Firewalls & Proxies
     
    Gale Communications (listserv)

    This listserv provides notification of scheduled maintenance, emergency outages and updates to products.
     
    Gale Admin

    You can modify Search Preferences, generate Usage Reports, set up Links to Holdings and change other options for your account using Gale Admin.
     
    OpenURL

    OpenURL links non-full text records to full-text records, across vendor platforms. OpenURL servers are useful for finding full text, regardless of where the content is located. Many academic libraries and consortium use OpenURL services to link abstract and index only databases to full text articles in Thomson Gale's OneFile and Expanded Academic. OpenURL also promotes knowledge discovery by exposing researchers to additional library resources.
     
    PowerSearch

    Thomson Gale PowerSearch     gives you all the tools you need to search across multiple Gale collections of periodical and reference content, while efficiently managing your results. With the cross-search feature of Thomson Gale PowerSearch, you can search one, several, or even all available databases simultaneously.

    PowerSearch User Guide | PowerSearch FAQ
     
    Schedule for Gale database online training

    You can also request training if you do not see a database covered in the above schedule that you are interested in.
     
    Usage Reporting