Technical Support / FAQ site for the Gale Databases.
You can get help with your technical and account issues in person or online.Technical Support Hours: 24 Hours A Day, 7 Days A Week
Use the contact information below for immediate help on search related questions.
Choose from the topics listed below :
Tech Support / FAQ Topics
From the drop-down menu, select the following topics for information on:
Access to Databases / URLs, Database Information and Icons - Find your institution's url to access the Gale databases. Get direct urls for the databases, detailed database information, database icons for your web page.
Miscellaneous - Information regarding Browser Support, EZ-Proxy, Firewalls and Proxy Servers, Gale Contact Information, Glossary, Title Lists, Widgets, Z39.50 Support.
Register Your IP addresses - Notify Gale on changes and additions of your institution's IP addresses
Remote Access - How to give your patrons access to the databases from home
Statistics - How to access Gale's Statistics program to review your usage.
Update Contact Information