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Program Information and Remote Patron Authentication K12 Libraries and Public Libraries w/o branches Sales Team
Kirk Peterson - Account Manager
Phone: 1.800.877.4253 x8433
Monica Wilson - Account Executive
Phone: 1.800.877.4253 x2217
Technical Support Hours: 24 Hours A Day, 7 Days A Week Phone: 1-800-877-4253 (press 4)
24-hour response M-F (weekend coverage not included).
Please call the phone support number listed above for immediate resolution of your support questions.
- Web product questions
- Web product access issues
- Location ID (username)/Password questions
- Usage reports requests
Electronic Search Assistance Hours: 8:00a.m. - 5:00p.m. M-F (EST) Phone: 1.800.877.4253 (press 5)
Please call the phone support number listed above for immediate help on your search related questions.
Recommend Gale Electronic products that best meet research needs
Consult on search strategies
Answer questions regarding electronic content
Offer tips on maximizing use of electronic databases